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Anthropic's Ghost Charges: $180 Vanished, Support Ghosts for a Month

Picture this: you're sailing off San Diego, phone off, laptop home. Wake up to $180 in 'extra usage' from Claude—despite zero activity. Anthropic's response? Crickets for over a month.

theAIcatchup Apr 09, 2026 3 min read
Stuck support ticket inbox with Anthropic Claude logo and clock showing one month

⚡ Key Takeaways

  • Claude Max users face $180+ phantom bills from metering glitches, no activity required. 𝕏
  • Anthropic support ghosts for over a month, AI bot blocks human help. 𝕏
  • Fix incoming? Echoes early cloud billing woes—scale support or lose trust. 𝕏
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theAIcatchup

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#Anthropic #Claude Max #billing issues #support delays

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Originally reported by Hacker News

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